Privacy Policy
Last Updated: February 2026
This Privacy Policy explains how we collect, use, and protect your information when you use silkroadbd.com.
1. Information We Collect
a. Personal Information
- Name, email, mobile number
- Shipping and billing address
- Payment information (processed securely via third-party gateways)
b. Non-Personal Information
- Browser type
- Device information
- IP address
- Cookies & tracking data
2. How We Use Your Information
- To process orders and payments.
- To communicate order status and support.
- To improve our Website and services.
- To send marketing (with your consent).
3. Cookies & Tracking
We use cookies and similar technologies to improve usability and marketing. You can manage cookie preferences in your browser.
4. Third-Party Services
We share information with service providers for:
- Payment processing
- Delivery and logistics
- Analytics
We do not sell personal information to third parties.
5. Security
We use industry standard security measures but cannot guarantee 100% protection.
6. Your Rights
You may:
- Access your personal data
- Correct inaccurate data
- Request deletion (where permitted)
7. Children’s Privacy
Our products and services are not directed to individuals under 18. We do not knowingly collect their data.
8. Changes
We may update this Policy. The date at the top shows the latest version.
